Privacy Policy for Floralhub.co.uk
Effective Date: 01/01/2025
At FloralHub, we prioritize your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (“FloralHub”) and its services, including listing a business in our directory. By using FloralHub, you consent to the practices described in this policy.
1. Information We Collect
a. Personal Information
Information that identifies you as an individual, such as:
- Name
- Email address
- Phone number
- Business details (e.g., business name, address, and description)
- Payment information (for paid services)
b. Non-Personal Information
Information that does not directly identify you, such as:
- Browser type and version
- Device type and operating system
- IP address
- Website usage data (e.g., pages viewed, time spent on the site)
c. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Analyze website performance
- Deliver targeted advertisements
You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Services:
- Process your account registration and manage your listings.
- Facilitate communication between users and listed businesses.
- To Communicate:
- Send important updates, newsletters, and promotional materials (with your consent).
- To Ensure Security:
- Detect and prevent fraudulent activities and unauthorized access.
- To Comply with Legal Obligations:
- Meet applicable laws, regulations, and legal requests.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share it in the following circumstances:
a. With Your Consent
We may share your information when you have given explicit consent.
b. With Service Providers
Third-party vendors who assist in operating FloralHub, such as payment processors, marketing partners, and hosting services, may have access to your information.
c. For Legal Reasons
We may disclose your information to comply with legal obligations, enforce our Terms and Conditions, or protect the rights, safety, and property of FloralHub and its users.
d. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Your Privacy Choices
a. Access and Update Information
You can access and update your personal information by logging into your FloralHub account.
b. Opt-Out of Communications
You can unsubscribe from promotional emails by clicking the “unsubscribe” link in any email or contacting us directly.
c. Cookies Management
You can manage or disable cookies through your browser settings. However, this may affect the functionality of the website.
5. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize your information.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption, firewalls, and secure data storage. However, no online platform can guarantee complete security. Please notify us immediately if you suspect any unauthorized access to your account.
7. Third-Party Links
FloralHub may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.
8. Children’s Privacy
FloralHub is not intended for use by individuals under the age of 17. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 17, we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting to the website. Your continued use of FloralHub after changes are posted signifies your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
FloralHub Support
Email: support@floralhub.co.uk